Posted by Melanie Taljaard ● Mon, Nov 16, 2020 @ 19:11 PM

Using Chatbots to Improve the Customer Experience

You won't want to miss the next Halifax Hubspot HUG.   In this 90-minute virtual workshop, we'll put chatbots to Work for you!

The next HUG is A Hubspot Academy Certified Workshop on how to create a chatbot strategy and build the chatbot in HubSpot, ensuring you leave the workshop with this valuable tool working for you.


Have you considered improving customer service with the use of chatbots?  Chatbot’s deliver convenience for the customer with powerful analytics you can learn from to continuously improve your marketing, sales and customer service. 

How do chatbots deliver convenience?

-  They are available 24/7, 365 days a year - that’s convenient!
-  Customers can get a response within minutes
-  Customers are part of a conversation where a need is acknowledged, and value is given in return at every part of that interaction without delays.

Before you start using a chatbot on your website, you need to ask key questions and know your goals.  In this Hubspot Certified workshop we’ll look at which conversations are better suited for humans and which ones are better suited for bots. 

Here is a quick look at the event details: 

1:30, 03 DECEMBER, 2020, online via zoom. 

Presentation-- This interactive session will give you the info, examples and inspiration to build your first chatbot.  You'll have time and support to work on chatbot during the session.  Make sure you have admin access to Hubspot if you plan to take part in the activity and build out your first Chatbot.  

2:30 -- Q & A-- We'll make sure you leave the session with questions answered and clear next steps.Screen Shot 2020-11-16 at 7.23.37 PM

You'll also leave with a workbook capturing key take aways and next steps.  

What is a HUG event anyhow?

Halifax HubSpot User Group (HUG) is a friendly community of HubSpot users who get together quarterly to talk about all things inbound.


Not a HubSpot user? You’re still welcome! HUG is THE place to find out what the buzz is about and how HubSpot is delivering real, tangible, measurable results for businesses of all sizes.

Register today